FAQs

How do I submit an order?

Click HERE for the order form.

Always include your first game date when submitting an order. That lets us work backward and make sure you're covered.

What should I include with my order?

• First game date
• Team names
• Player names and sizes for each item
• Colors for jerseys, shorts, and socks
• Player numbers (if needed)
• Logo file (not sure if we have yours? Just ask)

How long does an order take?

Plan on 2-3 days for order entry, then production time on top of that:

• Main orders (50+ printed pieces): 3 weeks. Stock items: the blank garments are already made and on our shelves. We pull them and print your logos and numbers.
• Add-on orders (under 50 printed pieces): 10 days. Stock items, in a smaller run for late signups or replacements.
• Custom orders: 4 weeks. Fully sublimated, with your design dyed into the fabric. These don't exist until you order, so every piece is made from scratch. Always 4 weeks, even for small orders and add-ons.

We had late signups. Can I add to my order?

Once an order is confirmed we can't add to it, but small add-on orders are easy. Send us names, sizes, and items and we'll get a separate add-on going (10 days plus order entry, or 4 weeks for custom).

Do you have a catalog?

You can download our full catalogs here.

Something is missing or wrong in my order. What do I do?

Have your team managers check everything as soon as it arrives, then send us one complete list of anything missing or incorrect. One consolidated list means one make-good shipment and no extra shipping costs or delays.

What about sizing?

Sizing can vary by brand and item, including Craft. Reach out to FCA Gear and we'll send size charts for whatever you're ordering. When in doubt, size up for youth players.

Can you print our logo and numbers?

Yes, send your logo file (highest quality version you have) and our art team handles the rest. You'll approve artwork and spelling before anything prints.

How will my order be packed?

Your order is organized by team, with jerseys, shorts, and socks each in their own labeled package. Packing them separately lets us pick and pack your shorts and socks while your jerseys are still being printed, which is the fastest way to get your order out the door.

How do I pay?

Once your order is confirmed we'll send an invoice. You can pay by:

• ORG number
• Payment link (credit card with 3% processing fee, or ACH with no fee)
• Check

Still have questions? Get in touch with us by filling out the form below.